StackLyft vs ServiceM8
If you are a small crew at steady job volume and ServiceM8 fits how you work, it will cost you less than we will. People move when they hit a job limit, when the thing they need is on a higher plan or a paid add-on, or when half the crew is on Android and stuck with the Lite app.
Two different meters
ServiceM8 does not charge per user. Every paid plan carries unlimited staff logins, and the plan you need is set by how many jobs you run in a month: Free covers 30 jobs for one user, Starter at $29 covers 50 jobs, Growing at $79 covers 150, Premium at 49 covers 500, and Premium Plus at $349 covers 1,500 or more, all per month and inc GST as they publish them. Jobs past your limit are charged as overage. StackLyft charges the other way round: 49 a month ex GST for the platform with your first Full Access user included, then $69 for each further Full Access user and $29 for each Mobile Only seat, with no job caps at all.
What sits behind a higher plan or a paid add-on
On ServiceM8, job costing and markup billing sit on Premium and above, while asset management, electronic forms and proposals start at Growing. Purchase orders come through the MyPO add-on, which is free for a month and then needs its own subscription, and custom reporting comes through Wink Reports, which is a separate subscription again. On StackLyft, job costing, purchase orders and reporting are on every account from the first day, whatever size you are.
Android crew get the Lite app
The full ServiceM8 product is the iOS app for iPhone and iPad. Android devices run ServiceM8 Lite, which ServiceM8 describes as a simple app for technicians, subcontractors and temporary workers who do not need the full power of the iOS app. If half your crew is on Android that is worth knowing before you commit. StackLyft is the same app on any phone, because it installs to the home screen straight from the browser.
Where ServiceM8 is genuinely better
It is cheaper than us for most small operators and we would rather say so here than have you find out on a call. Unlimited staff logins on every paid plan is pricing nothing else on the market matches if you have a lot of people and not many jobs. Its offline support is genuinely good. Field staff can open job details, take photos and collect signatures with no signal and it syncs when they are back in range, and ours does not do that yet. It also has around fifty add-ons plus Zapier into hundreds of other apps, syncs with MYOB and QuickBooks as well as Xero, and has years of reviews and a large Australian installed base behind it. We are new.
Where people move to us
Job costing, purchase orders and reporting are in from day one rather than behind a plan or a paid add-on. There are no job caps and no per-job overage, so a flat-out month costs the same as a quiet one. Your Android crew get the same app as your iPhone crew. If a workflow does not fit your trade we change it for your account at no extra charge, usually inside a week. And you ring Adelaide and get the people who wrote the software, seven days, 7am to 9pm ACST.